Job Descriptions

DEFINITION:

Under general supervision, plans, directs, supervises and coordinates planning, budgeting, procurement, and contract management activities related to public transportation and the City’s transit system and performs other job-related work as required.

This position is assigned to the Management Bargaining Group for Labor Relations purposes and is considered exempt under the Fair Labor Standards Act (FLSA).

General supervision is provided by the Public Works Director or Deputy Director. The job incumbent is expected to work with minimal direct supervision, exercising independent judgment and initiative in a number of complex, responsible and sensitive areas. The Transit Manager supervises assigned professional, technical and administrative support personnel.

This is a professional engineering position with first level supervisory duties in a discrete sub-divisional organizational component involving transit and transportation programs/functional areas within the department. The job incumbent personally performs administrative support and technical duties and has responsibility for assigning, supervising, and directing the work of staff assigned to the transportation and transit planning functions of the City. Duties and responsibilities are performed in accordance with law, ordinance, and City policy.

EXAMPLES OF DUTIES: Duties may include, but are not limited to:

• Develop and implement transit program goals, objectives, policies and procedures
• Supervises and personally participates in the development, implementation, administration, and modification of a variety of public transportation systems and regulations.
• Researches, applies, and obtains State and Federal grant funding for transit improvement projects including the preparation of applications, diagrams, and reports.
• Administers and directs transit-related work activities, projects, and programs, reviewing and evaluating related work products
• Administers and directs an operations and management contractor in fixed-route and demand-response transit operations for the City
• Participates in master planning for City facilities and systems, to include short and long-range transit plans, operational plans, financial plans, Intelligent Transportation System (ITS) plans, and fleet management plans.
• Oversees contract administration; participates in the discussions and examination of proposals; interprets and implements Department and City policies and objectives.
• Conducts studies of transit routes, schedules, fares, operating hours, services, and facilities, and recommending service changes as required.
• Prepares administrative and operational reports for review by others.
• Prepares financial claims, budgets, and reports for the City’s transit system, including forecasting for costs associated with operations, capital improvements, staffing, equipment and supplies;
• Prepares, submits, and presents financial claims, budgets and reports to the applicable government authorities for approval, including the Stanislaus Council of Governments and the Turlock City Council.
• Maintain an effective and efficient transit system, maximizing available transit funding and strive to achieve established performance standards.
• Provides contract administration oversight and management of transit-related professional service contractors and consultants, monitoring performance and ensuring adherence to contract requirements.
• Provides supervision, training, and work evaluation for assigned personnel; assists in the selection and development of new staff; recommends resolution of employee disputes, grievances and problems; and maintains high standards necessary for efficient, professional operations.

• Represents the City’s transit system with other governmental agencies, regulatory bodies, contractors, consultants, civic groups and concerned citizens.
• Seeks revenue enhancing opportunities for the City’s transit system, such as advertising services, and recommends the necessary changes to pursue those opportunities.
• Prepares highly complex and technical reports; documents policies and procedures; performs research
• Makes and assists with presentations before various groups, including City Council, Commissions, and professional and public meetings, as needed.
• Ensures close coordination with other City departments and affected outside groups.

• Assists in the development of long-term capital improvement plans.
• Draft specifications, Requests for Proposals (RFP), Requests for Qualifications (RFQ), and related documents for the procurement of transit equipment, materials, and services, adhering to all applicable local, State, and Federal grant regulations and requirements.
• Confers with and provides consultation to others on work priorities, potential problems, and solutions to current problems.

• Studies and recommends improvements for transportation system operations; and provides technical information and data to concerned parties.
• Answers questions; provides information to the public; recommends corrective actions; investigates, reports, documents and resolves complaints.
• Builds and maintains respectful, positive working relationships with staff, supervisors, outside agencies and the public using principles of good customer service; provides effective conflict resolution, as needed.
• Models appropriate professional management conduct; maintains appropriate confidentiality of sensitive information; complies with and supports City policies and procedures, labor laws, and MOU provisions.
• Attends assigned meetings and training; interacts with outside agencies and commissions; provides leadership for teams, or committees, as needed.
• Assures staff works in a safe manner; follows safety requirements; monitors and assures compliance with regulations and other legal requirements.
• Manages and directs for the maintenance of vehicles, equipment, the Roger K. Fall Transit Center, fixed-route bus shelters, benches, signs, and other transit-related facilities and amenities, as well as accounts for all transit-related assets.

• Perform related duties as assigned.

QUALIFICATIONS:

Knowledge of:

• General principles and practices of management relating to a municipal transit system.
• Municipal budget preparation and monitoring of complex programs.
• Principles and practices of leadership, motivation, team building, and conflict resolution.

• Materials and equipment typically used in a municipal transit system.
• Federal, State, regional, and local laws, regulations, and guidelines related to operating municipal transit systems.
• Federal Transit Administration (FTA) regulations related to grant applications and grant management, including Section 5307 grant funding requirements and best grant management practices.
• The Federal Americans with Disabilities Act (ADA) regulations related to the accessibility of transit services, including complementary paratransit requirements.
• The State Transportation Development Act (TDA) regulations related to farebox recovery standards, performance requirements, and general provisions applying to recipients of State funding.
• Cost estimating and contract administration.
• Technical report writing.

• Project budget development and expenditure control, including development of capital improvement plans.
• Rules and regulations related to the solicitation and procurement of goods and services, especially for procurements involving federal funds.
• Principles and practices of supervision, staff selection, training, development, retention, and personnel management.
• Safe work practices and related regulations.
• Principles of public speaking, conflict resolution and excellent customer service.

Ability to:

• Plan, organize, direct, coordinate and supervise the functions and activities necessary to operate a municipal transit system and related transportation elements.

• Plan, organize, direct and supervise the work of technical staff, office support staff, and contracted transit service providers.
• Organize, analyze, manage and implement a variety of programs.
• Forecast, prepare, and administer a budget.

• Select, train, and evaluate staff, implementing strategies to boost retention and improve employee satisfaction.
• Develop budgets and control expenditures, including capital improvement plans.
• Engage stakeholders in strategic planning efforts such as a Short-Range Transit Plan.
• Analyze operations, initiate improvements, and respond to City growth.
• Prepare comprehensive technical reports and recommendations.
• Establish and maintain cooperative working relationships with elected officials, administration, other employees, and the general public.
• Communicate clearly and concisely orally and in writing.

• Read and comprehend complex laws and regulations and initiate policies and procedures for their implementation.
• Organize, implement and supervise departmental goals and City objectives.
• Use computer and needed programs effectively.

EXPERIENCE:

Four years of increasingly responsible experience in the management and operation of a municipal transit system in the State of California, including at least one year in a supervisory capacity.

EDUCATION & TRAINING:

Possession of a bachelor’s degree from a four-year accredited college or university with major coursework in business administration, public administration, transportation planning or a closely related field.

Possession of a valid California Driver’s License in the category necessary to perform essential duties of the position may be required at the time of appointment. Individuals who do not meet this requirement due to a physical disability will be considered for accommodation on a case-by-case basis. Maintenance of a valid California Driver’s license and proof of automobile liability insurance thereafter is a condition of continued employment.

PHYSICAL REQUIREMENTS:

While performing the essential duties of the position, the employee is regularly required to stand; sit; walk; use hands; move fingers to feel objects tools controls, reach with hands and arms; and talk and hear. Specific vision abilities required for this position include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. The employee must occasionally lift and move up to 15 pounds; the employee may occasionally be required to work outdoors in different types of weather and cold/heat.